Reference

Our Terms, Your Rights, One Clear Place

be999 sets out its legal terms, privacy commitments, and account conditions here so you know exactly where you stand. Access to our platform depends on your local law and eligible regions — read this before you open an account.

Bangladesh-applicable termsbKash, Nagad, Rocket coveredAccount rights explainedPrivacy policy included
be999 Our Terms, Your Rights, One Clear Place
HOW WE HANDLE DATA

Data Practices and Account Security at be999

We collect only what is needed to run your account, process payments through bKash, Nagad, and Rocket, and meet our obligations. Here is how we manage that data and keep your account secure.

Data Retention

We keep your account data for as long as your account is active and for a period after closure as required by applicable rules. You can request a summary of what we hold.

Cookie Use

We use session and analytics cookies to keep you logged in and understand how the platform is used. You can manage cookie preferences from your browser settings at any time.

Account Security

Your account is protected by password and OTP verification on login. If you notice unusual activity, contact support immediately and we will lock the account while we investigate.

Data Requests

To correct, export, or delete your personal data, submit a request through Account Settings or email support with your registered details. We aim to respond within a reasonable timeframe.

LEGAL CONTACT PATHS

Reach Us on Policy and Account Matters

If you have a question about how our terms apply to your account, how your data is handled, or how to request a change to your information, our support team handles these directly. Reach out through any of the channels below and we will respond with the relevant policy detail or escalate to the appropriate team.

Live Chat Open the chat window from any page on be999. Our team can pull up your account and address policy questions or data requests during support hours.
Email Support Send your legal or privacy query to our support address. Include your registered account details so we can locate your record and respond accurately.
Account Help Centre Log in and navigate to Account Settings, then Help. From there you can submit a formal data or policy request that gets routed to the right team.

Common Legal and Privacy Questions

These are the questions we hear most often about our terms, your data, and how to act on your rights as an account holder.

Access depends on your local law and the regions we support. If online gaming is restricted where you are, you should not open an account. Eligibility is your responsibility to confirm.

Log in, go to Account Settings, and submit a data request. Alternatively, email support with your registered account details and we will process the request from there.

Yes. Submit a deletion request through Account Settings or via email. We will remove your data subject to any retention obligations we are required to meet under applicable rules.

We record the transaction reference, amount, and timestamp. Payment credentials stay with bKash or Nagad — we do not store your mobile banking PIN or wallet password.

Material updates are sent to your registered contact before they take effect. Continuing to use the platform after that notice means you accept the revised terms.

Contact our support team first — most account issues are resolved at that stage. If the matter is not resolved, we will explain the next steps available to you.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.